Product Safety Notices & Recalls
At Big Y, our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver world class service and value. This makes food safety a priority for us. We maintain the highest standards of performance in all areas of our Big Y Locations especially when it comes to the well-being of our community.
Market Withdrawal: occurs when a product has a minor concern that would not be subject to FDA nor USDA legal action. For example, if a product did not have the correct consistency or color and did not meet the company's quality expectations.
Metamucil Capsules Market Withdrawal
February 2, 2024
Information
Proctor & Gamble has issued a market withdrawal for Metamucil 3-IN-1 Daily Fiber Capsules, 160 count bottles, that were produced starting in July 2023, for a labeling defect on the package. It is important to note that the affected product is safe and meets all of P&G’s quality standards. No other Metamucil products are affected by this market withdrawal and may continue to be purchased and used as directed.
Upon returning the product to your local Big Y or with the proof of purchase (if the product was discarded), you will receive a full refund.
The following products are sold at Big Y:
| Product Name | UPC | Size | Sell-by Date |
| Metamucil Capsules | 3700040511 | 160CT | 3 years from Manufacturer date – product produced 7/14/23 to 1/29/24 |
Consumer with questions can contact Inmar at 877-815-4869.
More Resources:
Recalls Background and Definitions | FDA
Both FSIS and FDA offer free recall email notifications. By clicking on the links on the FSIS and FDA recall pages, you can sign up for email notifications of all recalls. All you need is a valid email address.
Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/
FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm
USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp