Obtaining Personal Information
We may collect and store information provided to our website or collected through your Big Y® Silver Savings Club® cards. Such information may include:
1.) Name, address, telephone number, cell phone number, email address; 2.) Purchase information and history.
Using Personal Information
We may use personal information to confirm your orders, register you as a user of our web site or a partner site, prevent criminal activity on your account, conduct market research via surveys sent to you, respond to your inquiries, send you special offers, coupons or promotions, or verify and ship a contest prize. We intend to protect the integrity of your personally identifiable information. We have implemented appropriate controls, technical and managerial procedures, to maintain information that is accurate, current and complete. We will not sell or rent your personally identifiable information to anyone. We will make a sincere effort to respond to your requests to correct personal identifiable information inaccuracies in a timely manner. You always have the right to access the personally identifiable information we have about you.
Big Y Silver Savings Club Card information and other information may be used to help make Big Y's products, services, and programs more useful to its customers. Additionally, Big Y may use personal information, that you have provided, to forward you newsletters, articles, product or service alerts, new product or service announcements, savings awards, event invitations, personally tailored coupons, program and promotional information and offers, and information, which may be provided to Big Y by other companies. If you prefer not to receive this type of information, please contact us to opt out at any time.
Big Y may automatically receive and record information on our server logs from your browser, which may include your IP address, Big Y's cookie information, session time, click path analysis, and the pages you request. Big Y will only use this type data in an aggregate form which does not identify you personally.
We may use tracking tags/pixels on our website, however, we do not collect PII or PHI for targeted advertising. Targeting for advertising is based on an action taken on site or on a specific platform (page follow, like, share, engagement with an ad, etc.) and does not identify a user personally.
Accessing Your Personal Information
From time to time, we update your personal information. We will be able to serve you best, however, if you provide us with notification of any changes. If you find errors, you can request that changes be made. We may be prevented from allowing you to have access to some information, in which case you will be so advised. You can update your information via our website, by logging in to MyBigY, and visiting your Account page, or you may submit a written request for changes to any customer service representative at a Big Y store.
Links To And From Other Web Sites
Our website may offer links to other third party web sites, that we have attempted to choose with great care. However, these web sites have their own privacy and information collection practices and security measures. In addition, when you browse, they may place their own cookies on your computer and we do not control cookies placed on your computer by third parties whose links appear on our site.
You may post comments and communicate with us through our website, Facebook and/or Twitter or other social media outlet, provided that the information that you post is not illegal. If you submit any information to us or through this site, such as a comments, e-mail communications, posts or pictures, we reserve the right and you grant us the license to use, copy, modify, and distribute that information in any format, media, or manner we choose. Please see out Community Guidelines on Our Facebook Community Guidelines page.
Big Y does not knowingly collect personal information from minors; however, we cannot always determine the age of persons who access and use our website. If a minor (as defined by law) provides us with his/her personal information without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Big Y marketing communications.
Questions And Comments
We are always interested in our customers' opinions. If you have any questions or concerns, please do not hesitate to contact us.