Product Safety Notices & Recalls
At Big Y, our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver world class service and value. This makes food safety a priority for us. We maintain the highest standards of performance in all areas of our Big Y Locations especially when it comes to the well-being of our community.
Market Withdrawal: occurs when a product has a minor concern that would not be subject to FDA nor USDA legal action. For example, if a product did not have the correct consistency or color and did not meet the company's quality expectations.
Food Club Strawberry Preserves Market Withdrawal
September 29, 2023
Information
Topco Associates is issuing a market withdrawal for Food Club Strawberry Preserves because individual packages may contain mold. This is not a food safety issue and no other products are being withdrawn at this time. Some of the 32 oz. jars may be labeled as an 18 oz. package.
Upon returning any below listed product to your local Big Y, you will receive a full refund.
The following products are sold at Big Y:
| Product Name | UPC | Size | Sell-by Date |
| Food Club Strawberry Preserves | 36800-80212 | 18oz | 1/23/2025 |
| Food Club Strawberry Preserves | 36800-80055 | 32oz | 1/22/2025 |
Consumers with questions may contact Topco’s Consumer Service line at 1-888-423-0139 anytime 24 hours a day, 7 days a week with any questions they may have.
More Resources:
Recalls Background and Definitions | FDA
Both FSIS and FDA offer free recall email notifications. By clicking on the links on the FSIS and FDA recall pages, you can sign up for email notifications of all recalls. All you need is a valid email address.
Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/
FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm
USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp