We accept the following Payment Methods:
We accept many College Meal Plans.
Our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver World Class service and value.
Coupon Policy For Manufacturers' Coupons
- The purchase must meet the terms of the coupon.
- Only one coupon is allowed per item.
- Coupons with a face value less than 99¢ will be doubled.
- The value of a coupon, when doubled, may not exceed the price of the item. If it does, the item is free.
- "Free-item" coupons will not be doubled.
- Coupons will not be accepted for items that are "free" on the basis of our ad, i.e., Buy One Get One Free sales, etc.
- Redemption of identical coupons is limited to 5 per customer per ad week.
- Double coupon offer excludes coupons on tobacco products, alcohol, lottery tickets & other items prohibited by law.
- Internet coupons are subject to the same rules.
- We reserve the right to accept or reject any coupon.
Our Price Accuracy Policies
*Excludes items prohibited by law.
In Connecticut Locations:
- In the event that a consumer commodity scans at an incorrect higher price, you will be given one item of that consumer commodity free of charge up to the value of $20.00, credit will be given for items of higher value.
- Customer receives one unit free of every different item which was rung at a price higher than the lowest price marked on the unit and for unmarked units, the price on any sign or unit price label.
- You will be charged the lowest price represented for any unit(s) you purchase unless the price is the result of gross error (less than half of stated price) or evidence of tampering with the price tag, label or sign.
General Refund Policy
- All merchandise* is sold with 100% satisfaction guaranteed.
- If not completely satisfied, return product* with receipt for a full refund.
Without a receipt, we will gladly refund the lowest selling price from the past six months.
- Any return greater than $5.00 will require approval of Manager in Charge.
- Our Big Y Refund Policy is also posted at each store's Courtesy Booth.
*Please note; There will be no returns, refunds or exchanges on infant formula.
- Artwork is for display purposes only and does not necessarily reflect the items on sale.
- Not responsible for typographical errors.
- In fairness to our customers, we reserve the right to limit sales of any item offered for sale.
- Not available in case lots or to other dealers or wholesalers.
- Some items in the flyer not available in all stores.
At Big Y, we understand your concern for privacy. As part of our effort to serve you better, we may gather relevant information which will only be used for internal company purposes. We may also send you, from time to time, information on upcoming events, special promotions, or free product samples. However, Big Y will not sell or rent any personally identifiable information to anyone else, including advertisers and direct mail companies or telemarketers.
please call toll free 1 (877) 914 - BIGY
Big Y Foods, Inc. P.O. Box 7840
Springfield, MA 01102-7840
Official Big Y Foods Inc. Facebook Page Policies
We are so happy to have you join us here in our online community. We're here to bring you valuable tips, fun and interesting news, and, of course, connect with you. We're happy you want to join the conversation—all we ask is that you keep Facebook's privacy and security policies, as well as some of our own simple guidelines, in mind:
POST OFTEN AND BE POSITIVE
We want to build a thriving community. You can help by being positive and constructive with your posts. Please treat others with consideration.
If you want to share with us a great experience or an opportunity for us to improve, please share it. All we ask is that you are specific where you shopped, the date and time. For example "I was shopping in Manchester, CT on Saturday at 1 PM and ...
We can't guarantee the accuracy of all information posted by the community. Always consider any advice carefully before following it or posting your own.
please DO NOT:
DISRESPECT OTHER PEOPLE
We want people to feel comfortable about posting their questions and answers on our page. Angry rants don't help achieve this and they will be deleted.
Do not post the same message multiple times across the fan page. Please post your message only once on the wall. Duplicate posts will be removed by the administrators. Also do not post any spam such as advertisements for other web sites and services, or other commercial solicitation; chain letters, or pyramid schemes.
INAPPROPRIATE OR ILLEGAL MATERIAL
Any posts with profanities, racist, sexist, abusive, threatening, defamatory, obscene or pornographic content in them will be deleted. Any posts which contain illegal material will also be deleted. Any posts with a link directing users to any information or content that, if posted on the wall, would constitute a violation of the Guidelines or Conditions of Use will be deleted.
The Big Y Foods Community administrators reserve the right to edit, move, lock or delete any message we deem inappropriate or disruptive to the forum and ban any user at our sole discretion.
- Big Y Foods does not endorse any comments made by its employees including speculations on future Company activity, unless made by an authorized representative. All statements and viewpoints expressed in the comments are strictly those of the commenter alone, and do not constitute an official position of Big Y Foods Inc.
- Are you a world Class Employee? If you are a Big Y Foods Inc. world class employee, we recommend that you disclose your employment status when you submit a comment or question! By doing so, you can help contribute to better the community. Please refer to Big Y Foods Social Networking Policy that is available to all Big Y employees.
- Claims of Copyright Infringement If you believe in good faith that materials available on a Big Y Foods Inc. site infringe your copyright, you (or your agent) may send Big Y Foods Inc. a notice requesting us to remove the material or block access to it. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the Digital Millennium Copyright Act permits you to send Big Y Foods Inc. a counter-notice. Details on notices and counter-notices are available on the Copyright Office site at http://www.copyright.gov disclaimer