Big Y Appoints Ops VP
SPRINGFIELD, MA (January 17, 2017)
The Board of Directors of Big Y Foods, Inc. is pleased to announce the appointment of Richard D. Bossie as vice president of store operations, succeeding William Hogan who has retired. . In his new role, Bossie will continue to oversee all store, customer service, workforce management operations for all 77 Big Y stores including their World Class Markets, supermarkets, Fresh Acres Specialty Market, Table and Vine wine and liquor division and Big Y Express Gas and Convenience locations. He is also responsible for directing the execution of sales initiatives, staffing, store conditions, customer service, expense control and profitability for the company. He reports to Charles L. D’Amour, president and COO.
Bossie has 30 years of experience in the supermarket industry where in 1981, he started s a part time service clerk at D & A Super market in Palmer, Alaska. In 1986, he was hired by Big Y as a part time grocery clerk in their Great Barrington, MA store. In 1988, he was appointed to full time grocery clerk, assistant grocery manager and in 1993, to grocery manager. Later that year, Bossie was accepted into Big Y’s store manager training program where he experienced every department. In 1994, he was appointed store manager for Big Y’s Torrington, CT store and subsequently managed 5 other Big Y’s in that state. By 2006, he joined the operations team as a sales and merchandising mentor where he would assist the marketing and operations departments with weekly sales, merchandising and training opportunities within one district for the chain until 2010 when he became a district director and one year later as director of operations.
Bossie has attended the University of Northern Colorado in Greeley, CO as well as the University of Alaska at Anchorage. A resident of Southwick, he and his wife, Kecia, have two children and four grandchildren.