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Recall: a situation in which exposure will, may, or may not cause adverse health consequences. Detail of the recalled product consequences is listed within each posted product recall.

Chipwich Ice Cream Sandwiches Recall

June 25, 2024


Totally Cool, Inc. of Owings Mills, Maryland is recalling multiple brands of ice cream products, because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

There have been no reports of illness or discomfort from consumption of these products.

Product can be identified by comparing the date and plant information on the product. Example photographs of the impacted product are provided below.

Totally Cool, Inc. has ceased the production and distribution of the affected products due to FDA sampling which discovered the presence of Listeria monocytogenes. The company continues its investigation and is taking preventive actions. No other products produced by Totally Cool, Inc. are impacted by this recall.

Upon returning the product to your local Big Y or with the proof of purchase (if the product was discarded), you will receive a full refund.

The following products are sold at Big Y:  

Product Name  UPC Size
Lot Codes
Chipwich Vanilla Chocolate Chip 3ct 810493-03002 12.75oz Plant Code: 24-65, 24-0065, 2465, 240065 Best-by date between 2/23/25 and 12/21/25
Chicwich Double Chocolate Chip 3ct 810493-03032 12.75oz Plant Code: 24-65, 24-0065, 2465, 240065 Best-by date between 2/23/25 and 12/21/25
Chipwich Original Single Serve 810493-03501 4.5oz Plant Code: 24-65, 24-0065, 2465, 240065 Best-by date between 2/23/25 and 12/21/25

Consumers with questions may contact Totally Cool, Inc. at 410-363- 7801 and regulatory@totallycoolicecream.com, between 8am and 4pm eastern, Monday to Friday.

More Resources:

Recalls Background and Definitions | FDA 

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Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/

FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm

USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp