Big Y in the News
Big Y Foods, Inc. is one of the largest independently owned supermarket chains in New England. Big Y operates 84 locations throughout Massachusetts and Connecticut including 70 supermarkets, Table & Vine Fine Wines and Liquors and 13 Big Y Express gas and convenience locations with almost 12,000 employees. Big Y has been recognized by Forbes as a Best-in-State Employer in Massachusetts and Connecticut, as well as Employer of Choice by the Employers Association of the Northeast. Founded in 1936 by brothers Paul and Gerald D'Amour, the store was named after an intersection in Chicopee, Massachusetts where two roads converge to form a "Y".
Big Y in the News contains excerpts from press releases that have been sent to local media.
Big Y Hosts Grand Reopening Following Remodel of Easton, MA Location
EASTON, MA (September 19, 2024) – Big Y Foods, Inc. is pleased to announce the grand reopening of their supermarket at 25 Robert Drive, Easton, MA. The project included major renovations in many areas of the store and various new additions in response to changing customer needs. After months of planning and construction, the remodeled store now features new décor with a farmer’s market-style open-air entrance and upgraded flooring throughout. The exterior façade was also given a more modern look.
In addition, the new design also features several exciting updates, including:
Enhanced kitchen/deli department: Includes a newly expanded Grab & Go area and Wing Bar with freshly made offerings. It also includes sushi prepared by certified chefs, made fresh throughout the day.
Expanded deli offerings: The Big Y deli customers know and love now features an updated service case offering more salads, Heat & Serve meals and an expanded cheese bar with a wide array of cheeses and accompaniments.
Updated bakery and café: Now features an expanded Artisan bread wall and more bakery Grab & Go items, a new cake service case with hand-crafted decorated cakes, other signature items and a new Bean to Cup machine for freshly brewed coffee.
Renovated meat and seafood department: Features a new look with the custom cut meat, seafood and expert advice customers expect from Big Y. In addition, fresh seafood deliveries made 6 days a week, fish & chips and fried seafood made to order. They also offer Ready.Chef.Go! meals for a quick and easy restaurant quality seafood meal solution.
Local Love™: Customers will find an array of local brands across all store departments, featuring favorite flavors and specialty items from around the region.
Sustainability Initiatives: The Easton store, like all Big Y’s newly built and remodeled locations, has been equipped with all-new energy-efficient lighting, refrigerated cases and equipment.
The changes are already resonating with customers and the Easton store team. “Our goal with this remodel was to create a shopping environment that reflects our commitment to quality, convenience and customer satisfaction,” said Steve Gorman, store director at the Easton location. “It’s designed in a way that benefits customers and employees. Customers stop us and say how much they love the new look and feel, while staff appreciate the new layout and how it has improved workflow and created synergy between departments.”
The remodel and new sections are part of the company’s broader strategy to modernize their retail spaces to create a more enjoyable shopping experience for both customers and associates.
According to Rick Bossie, executive vice president and chief operating officer at Big Y, “As we continue to grow, it is important for us to keep up with the ever-changing grocery industry. We not only want to offer the best quality products and services to our customers, but also give our employees the tools and training they need to be successful. When they succeed, we all win. This new store format and design will allow us to do that.”
The renovation efforts began in February 2024 and were completed last month.