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Product Safety Notices & Recalls

At Big Y, our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver World Class service and value. This makes food safety a priority for us. We maintain the highest standards of performance in all areas of our World Class Markets especially when it comes to the well-being of our community.

U by Kotex Sleek Tampons Recall

December 12th, 2018


Kimberly-Clark announced a recall of its U by Kotex® Sleek® Tampons, Regular Absorbency, sold throughout the United States and Canada for a quality-related defect that could impact the performance of this product.

The recall is limited to specific lots of U by Kotex® Sleek® Tampons, Regular Absorbency, that were manufactured between October 7, 2016 and October 16, 2018 and distributed between October 17, 2016 and October 23, 2018. Consumers can identify this product by looking for specific lot numbers found on the bottom of the package.

No other U by Kotex-branded products are subject to this recall.

Kimberly-Clark has received reports from consumers of the U by Kotex® Sleek® Tampons, Regular Absorbency, unraveling and/or coming apart upon removal, and in some cases causing users to seek medical attention to remove tampon pieces left in the body. There also have been a small number of reports of infections, vaginal irritation, localized vaginal injury, and other symptoms.

Any consumer with the impacted U by Kotex® Sleek® Tampons, Regular Absorbency, in their possession should stop using the product immediately. Consumers who experience vaginal injury, (pain, bleeding, or discomfort), vaginal irritation (itching or swelling), urogenital infections (bladder and/or vaginal bacterial and/or yeast infections), or other symptoms such as hot ashes, abdominal pain, nausea, or vomiting following use of the impacted product should seek immediate medical attention.

If you have any of the products listed below, they should be thrown away or returned to your local Big Y for a full refund.

The following products are sold at Big Y:

Product Name



Lot Codes

U by Kotex Sleek Tampons Regular


18 Count

NN628201B, NN628301A, NN628301B, NN629101A, NN629101B, NN629201A, NN630201A, NN630201B, NN630301A, NN632713A, NN632713B, NN634713B, NN634813A, NN635713A, NN635713B, NN701813A, NN701813B, NN701913A, NN703213B, NN705713C, NN705713D, NN705813A, NN707613D, NN707713C, NN711513A, NN711513B, NN715213B, NN715313C, NN715313D, NN716713C, NN716713D, NN718313C, NN720713B, NN723413B, NN723513A, NN724913B, NN725013A, NN726913A, NN726913B, NN728713C, NN728713D, NN729813A, NN731113A, NN732513B, NN733713D, NN733813A, NN800413B, NN800513C, NN802913B, NN803013A, NN804413A, NN804413B, NN807613D, NN807713C, NN808413C, NN808413D, NN812013A, NN812013B, NN812713B, NN812813A, NN814013D, NN814113A, NN814113B, NN815513A, NN815513B, NN819613D, NN819713A, NN821313A, NN822613B, NN822713A, NN824513D, NN824613A, NN824613B, NN826513D, NN826613C, NN827813D, NN827913C

Consumers with questions may contact Kimberly-Clark's Consumer Service team at 1-888-255-3499 between 7:30 a.m. – 7:00 p.m. Central Time, Monday through Friday.

More Resources:

Both FSIS and FDA offer free recall email notifications. By clicking on the links on the FSIS and FDA recall pages, you can sign up for email notifications of all recalls. All you need is a valid email address.

Recalls.gov - Your Online Resource for Recalls - http://www.recalls.gov/

FDA's Recalls, Market Withdrawals and Safety Alerts Page - http://www.fda.gov/Safety/Recalls/default.htm

USDA Food Safety and Inspection Service Current Recalls and Alerts - http://www.fsis.usda.gov/Fsis_Recalls/Open_Federal_Cases/index.asp