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Big Y in the News

Headquartered in Springfield, MA, Big Y is one of the largest independently owned supermarket chains in New England. Proud to be family owned and operated, we operate almost 80 stores throughout Connecticut and Massachusetts with over 11,000 employees. Big Y has been named a 2015 Employer of Choice by the Employers Association of the Northeast. Founded in 1936 by brothers Paul and Gerald D'Amour, the store was named after an intersection in Chicopee, Massachusetts where two roads converge to form a "Y".

Big Y in the News contains excerpts from press releases that have been sent to local media.

Big Y Planning to Sell Adams Location to New Operator

SPRINGFIELD, MA (February 14, 2019)

After 35 years of serving customers at their supermarket at 1 Myrtle St. in Adams, Big Y officials have made the difficult decision to transition ownership of this location to another supermarket operator who is better suited to meet the needs of this community. Citing the small footprint of the store at approximately 16,000 square feet vs their average market at 55,000 square feet, Big Y has determined that this store is incompatible with their current business model, and they can no longer operate this store effectively. Recognizing the importance of having a supermarket in town, Big Y is aggressively pursuing another operator for this one location for whom this store will be an ideal facility.

Throughout its history in this location, Big Y has tried to squeeze into this store some of the varied and unique offerings that Big Y customers have been demanding. However, ultimately, it has not been able to keep up with Big Y’s current changing consumer needs. For example, this location does not have store-made pizza, fish & chips, or sushi and organic food offerings are extremely limited. In addition, the store has a finite amount of space to sell local items including native produce with 40% fewer offerings available than an average Big Y. This store’s very small pharmacy has no space for private medication consultation with their registered pharmacist and no room for immunizations such as flu and pneumonia vaccines.

As Big Y’s retail model has grown and evolved, it has become harder and harder to fit within the constraints of this facility. It is clear that there is no room on the 2.48 acre site to expand this building. Customers become confused when they see items offered in Big Y’s flyer or in neighboring stores but cannot find them in the Adams store because there is simply not enough space. In 2013, Big Y invested over $500,000 in this store to try to bring it up to date by replacing some obsolete equipment and adding a few newer amenities. Unfortunately, it was not enough.

With the pending transition of ownership, Big Y is forced to lay off approximately 90 employees at the Adams Big Y. However, Big Y is actively trying to place some of these employees into neighboring Big Y locations if possible. All employees affected will receive a benefit package related to tenure and position which will include Big Y’s employee assistance program. In addition, Big Y has partnered with Mass Hire Berkshire Career Center of Pittsfield to aid with job searches and other outplacement services for those employees affected by this change.

According to Charles L. D’Amour, Big Y president and CEO, “it is always difficult to close a store, especially one that has been part of the Big Y family for 35 years. We appreciate all of the help and support from this

employee team along with our loyal customers who have been shopping there. We hope that we can continue to serve these loyal shoppers at other Big Y locations in Berkshire County.”

In order to assist those in need of transportation once this location closes, Big Y will be providing shuttle service from this location to their North Adams supermarket.