Thank you for shopping at Big Y® and for participating in the survey. Your feedback and opinions are very important in our effort to serve you better.
The survey should take only a few minutes to complete.
Upon completion of the survey,
enter our monthly drawing for a $250 Big Y gift card!
You must complete the survey to be eligible to enter.
Big Y's Mission Statement
Who We Are and What We Want To Be
"Big Y® is a family owned and family oriented retail food company serving people's at home food needs. Our goal is to exceed our customers' evolving expectations by constantly seeking better ways to create and deliver World Class service and value."
Start The Survey
To complete this survey, you need the sales receipt from your recent visit to Big Y®.
Please enter your 11-digit Express Savings Club Card number from the bottom
of your Big Y receipt.
(Question 2 of 15)
What was the item that made you decide where to shop? What was the price of the item? Where did you shop?
(Question 3 of 15)
Thinking specifically about your recent visit to Big Y®, how satisfied were you with the following:
Use a scale of 1 to 10, where "1" means you were "TOTALLY Dissatisfied" and "10" means you were "COMPLETELY Satisfied"
(Question 5 of 15)
Why do you not use a Big Y® pharmacy?
(Question 7 of 15)
What item(s) would you like to see Big Y® carry?
(Question 8 of 15)
How satisfied are you with the prices at Big Y®?
Use a scale of 1 to 10, where "1"is "TOTALLY Dissatisfied" and "10"is "COMPLETELY Satisfied"
(Question 9 of 15)
Please rate your satisfaction with Big Y® prices in each of the following areas:
Use a scale of 1 to 10, where "1" means you were "TOTALLY Dissatisfied" and "10" means you were "COMPLETELY Satisfied"
(Question 10 of 15)
List any specific items (if any) that you feel Big Y® is HIGHER priced than other stores?
(Question 11 of 15)
What item would you like to be able to use a silver coin for?
Please be as specific as possible.
(Question 12 of 15)
Check the store that you used to buy from but have stopped using in the past year:
(Question 13 of 15)
Why did you stop shopping at ?
(Question 14 of 15)
Do you have any comments about your recent visit to Big Y®?
(Question 15 of 15)
Is there anything else you would like to share with us about shopping at Big Y®?
(Survey Complete)
Thank You For Completing Our Survey.
If you wish to enter this month's drawing for a $250 Big Y® gift card,
please provide the following information:
Email address and phone number are required to be eligible.
(These will be used to notify the winner.)
Any personal information Big Y may gather from users will be neither resold nor shared with third parties.
