A veterinarian is your pet's second-best friend. When selecting a veterinarian, you're searching for a medical expert. You're looking for someone to meet your needs and those of your pet, a doctor who has people as well as animal skills. The worst time to look for a veterinarian is when you really need one, so plan ahead and choose wisely.
Because veterinarians often work with a team of professionals, including technicians and qualified support staff, you will likely want to evaluate the entire veterinary team's competence and caring. If you think the veterinarian is terrific but don't care for one of the staff, you may not be happy. On the other hand, while the location may be convenient and the fees may suit your budget, you may not feel comfortable about some other aspect of the veterinary facility. Weigh the factors that are important to you, but remember you will probably be happier if you drive a few extra miles or pay a few extra dollars to get the care you desire for your pet.
The best way to find a good veterinarian is to ask people who have the same approach to pet care as you. Start with a recommendation from a friend, neighbor, animal shelter worker, dog trainer, groomer, boarding kennel employee, or pet sitter. Check the yellow pages under "veterinarians" and "animal hospitals," where important information may also be provided about hours, services, and staff.
Some veterinary hospitals are members of the American Animal Hospital Association (AAHA). AAHA membership signifies that a veterinary hospital has voluntarily perused and met AAHA's standards in the areas of facility, equipment, and quality care. Other veterinarians are board certified in a particular area of veterinary medicine such as ophthalmology, surgery, or cardiology, which means they studied an additional two to four years in the specialty area and passed a rigorous examination.
Once you've narrowed your search, schedule a visit to meet the staff, tour the facility, and learn about the hospital's philosophy and policies. This is a reasonable request that any veterinarian should be glad to oblige. Write down your questions ahead of time.
- Is location and parking convenient
- Are appointments required?
- How many veterinarians are in the practice?
- Are there technicians or other professional staff members?
- Is the facilities clean, comfortable, and well-organized?
- Are dog and cat cages in separate areas?
- Is the staff caring, calm, competent, and courteous, and do they communicate effectively?
- Do the veterinarians have special interests such as geriatrics or behavior?
- Do fees fit your budget, and are discounts for senior citizens or multi-pet households available?
- Are x-rays, ultrasound, blood work, EKG, endoscopy, and other diagnostics done in-house or referred to a specialist?
- Which emergency services are available?
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