Frequently Asked Questions for the Pharmacy

Q: All of my prescriptions are at another drug store. How do I transfer them to your pharmacy?

A: It’s easy! There are many ways to transfer your prescription to us. Bring your prescription bottles in, or have your doctor send over new prescriptions to us. You can also request our pharmacists to transfer your prescription by going to our CyberScript link on our website and clicking on "Transfer". We’ll take care of the rest! From our knowledgeable staff to our current promotions, you can really benefit from switching!

Q: How can I find out which stores have a pharmacy in them?

A: We have pharmacies in 38 of our 62 supermarkets. We also have 2 free-standing pharmacies for your convenience:

Big Y’s Louis & Clark Pharmacy - 459 Main St, Wilbraham, MA (413)596-6121
Big Y’s Louis & Clark Pharmacy- 471 Breckwood Blvd, Springfield, MA (413)783-1209

Connecticut locations:

Bethel - 81 Stony Hill Road (203)791-9820
Danielson - 70 Wauregan Road (860)774-7437
East Windsor - 67 Prospect Hill Road (860)623-1407
Ellington - 135 West Road (860)896-0264
Groton - 995 Poquonnock Road (860)445-7719
Guilford – 830 Boston Post Road (203)453-7446
Manchester - 234 Tolland Turnpike (860)646-4832
Mansfield - 141b Storrs Road (860)456-1358
Meriden - 533 South Broad St (203)237-5280
Mystic - 179 Stonington Road (860)536-5835
Naugatuck - 85 Bridge Street (203)723-0364
New Milford - 1 Kend Road (860)354-5554
North Branford - 1289 Foxon Road (203)484-9681
Norwich - 224 Salem Turnpike (860)886-1301
Rocky Hill - 1040 Elm Street (860)721-0580
Stafford Springs - 87c W Stafford Springs Plaza (860)684-5082
Stratford - 355 Hawley Lane (203)386-1489
Tolland - 33 Fieldstone Commons (860)872-0369
Torrington - 504 Winstead Road (860)489-2970
West Hartford - 772 North Main Street (860)232-5964

Massachusetts locations:

Adams - 1 Myrtle Street (413)743-5702
East Longmeadow - 441 N. Main Street (413)525-6346
Great Barrington - 740 South Main St. Suite 2
Greenfield - 237 Mohawk Trail, Route 2 (413)774-3858
Lee - 10 Pleasant Street (413)243-1007
Longmeadow - 802 Williams Street (413)567-0679
Ludlow - 433 Center Street, Suite 3 (413)583-7910
Northampton - 136 N King St (413)586-5145
Palmer - 1180 Thorndike Street, Rt 32 (413)283-4827
Pittsfield - 200 West Street (413)447-9844
South Hadley - 44 Willimansett Street (413)538-6178
South Hadley - 501 Newton Street (413)534-1766
Southwick - 195 College Highway (413)569-9174
Spencer - 62 W. Main Street (508)885-9073
Springfield - 300 Cooley Street (413)783-0105
Walpole - 999 Providence Highway (508)660-9713
Westfield - 475 East Main Street (413)562-4141
Wilbraham - 2035 Boston Road (413)543-9912
Worcester - 100 Mayfield Street (508)890-8589

Q: How do I refill a prescription online?

A: Simply go to the CyberScript links, then click on "Refill". The system will tell you whether or not your prescriptions can be filled, when they can be ready for pick-up, or can even let you request to fill them at another Big Y Pharmacy!

Q: I’ve already called in my prescription. How do I know when it’s ready?

A: Follow the links to CyberScript, then click on "Check Status".

Q: I don’t want to be bothered with requesting my refills every month. Is there a way the pharmacy can fill them automatically?

A: You will benefit from our "Automatic Refills" service. See your friendly Big Y pharmacy staff to sign up – it’s free!