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Rawhide Chews Recall

June 12, 2017


United Pet Group, a division of Spectrum Brands, Inc. is recalling multiple brands of packages of rawhide dog chew products that were distributed to retail outlets and sold online in the U.S. The recall involves the brands and products described below.

The recall was initiated after United Pet Group identified that certain of its rawhide chew manufacturing facilities located in Mexico and Colombia, as well as one of its suppliers in Brazil, were using a quaternary ammonium compound mixture as a processing aid in the manufacturing of rawhide chews. The compound is an anti-microbial chemical that is approved for cleaning food processing equipment, but it has not been approved in the U.S. as a processing aid in the production of rawhide chews for dogs.

United Pet Group received very limited reports of pet illness based on the volume of possibly affected rawhide chew products manufactured and distributed. The primary complaint received from consumers was that the affected product had an unpleasant odor. Diarrhea and vomiting were also reported.

Exposure to quaternary ammonium compounds through direct ingestion may cause the following symptoms in dogs: reduced appetite, and gastric irritation including diarrhea and vomiting. These symptoms may require treatment by a veterinarian depending on severity.

The affected product was distributed nationwide from United Pet Group's Edwardsville, Illinois distribution facility and was delivered to consumers through various retail establishments including online outlets

This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights.

If you have any of the products listed below, they should be thrown away or returned to your local Big Y for a full refund.

The following products are sold at Big Y:

Product NameUPCLot Code/Sell-by Date
Good-n-Fun Triple Flavor Chews, 4.5 oz 6414404828 Codes - AH, AV, A, AI, AO, or AB, sell-by 6/1/19 through 5/31/20
Good-n-Fun Triple Flavor Bones, 3 Pack 9109382242 Codes - AH, AV, A, AI, AO, or AB, sell-by 6/1/19 through 5/31/20
Food-n-Fun Triple Flavor Rolls, 2 Pack 9109382243 Codes - AH, AV, A, AI, AO, or AB, sell-by 6/1/19 through 5/31/20

Consumers with questions may call the consumer affairs team at 1-855-215-4962 between the hours of 8:00 AM – 11:00 PM Eastern Standard Time.